Accepting Applications for Public Works Employees and Administrative Assistant/Billing Clerk

Public Works Employee

The Town of St. John is currently accepting applications for a position in Public Works Department. The position is entry level, and is Full-Time non-exempt.

All interested individuals should possess a high school diploma or GED equivalent, and have some experience in the construction industry. Must also have or be able to obtain a Commercial Driver’s License.

This position carries a competitive hourly wage and includes: paid vacation, paid holidays and health, life and dental insurance.

For a copy of the position description please contact:
St. John Public Works Department
Town of St. John
9350 Hack Street
St. John, Indiana 46373

Phone: (219) 365-4655 option 6.

Click here to download and fill out the Employment Application Form.

Administrative Assistant/ Billing Clerk

CLASS TITLE: Administrative Assistant/Billing Clerk
LOCATION: Fire Department
DIVISION: Fire Civilian

Performs a variety of routine and complex clerical, ambulance billing, secretarial and administrative work in keeping official records, and providing administrative support. Following standard operating policies and procedures of the Department.

Works under the direct supervision of the St. John Fire Chief



  • Receives and logs incoming calls and directs to appropriate party via phone and radio, responds to questions, takes and dispatches messages in timely manner.
  • Responsible for accurate and timely preparation of ambulance billing invoices.
  • Enters Fire Reports, EMS Reports, Training Records, Vehicle Maintenance, Pay on Call Salaries, Budgets, etc. into computer system.
  • Accurately post payments and credits to customer accounts.
  • Serve as primary patient contact for ambulance billing, including walk-ins and telephone calls.
  • Maintain appropriate files, documents, and reports regarding fire department ambulance billings and fire reports.
  • Maintain confidentiality of information as assigned.
  • Maintain positive working relationship with employees and external customers.
  • Implement time-sensitive follow-up procedures designed to achieve maximum collection of ambulance billing payments.
  • Accurately calculate insurance allowance amounts in accordance with executed agreements and guidelines.
  • Maintains office supplies inventory, orders needed supplies and processes required paperwork.
  • Completes and processes injury report forms for insurance purposes, if required.
  • Conducts accurate and timely data entry to generate invoices and insurance forms (if necessary), from EMS reports for the purpose of billing for ambulance services.
  • Addresses and mails all bills, and if necessary, insurance forms in a timely manner.
  • Responsible for posting all payments received for ambulance service.
  • Responsible for monthly, quarterly and annual ambulance billing reports.
  • Fills out all paperwork for certified letters and generates all paperwork from the computer for past due accounts that are being turned over to the Town Attorney for collection.
  • Follows all Operating Procedures, Operating Guidelines, Ordinances and Policies established by the Town of St. John in conduct of duties.
  • Performs routine clerical and administrative work in answering telephones, receiving the public, providing customer assistance, and relaying messages in a timely manner.
  • Tracks payment and/or non-payment of all ambulance runs for record-keeping purposes.
  • Enter Fire Reports, Emergency Medical Services (EMS) Reports, Training Records, and various departmental reports as directed.
  • Operates listed office machines and equipment as required.
  • Distributes incoming and outgoing mail, as necessary for Fire Department.
  • May be required to process a variety of correspondence, reports, memoranda and other material requiring attention as to content, accuracy and completeness.
  • Cooperates and interacts with full-time and part-time Firefighters, Emergency Medical Technicians and Paramedics, so as not to impede their ability to perform their duties, in a quick and effective manner.
  • Acts as custodian of departmental documents and records. Establishes and maintains filing systems, control records and indexes using moderate independent judgment.
  • Maintains inventories and orders office supplies and materials, maintains departmental personnel records, including payroll records.
  • Schedules appointments, and performs other administrative and clerical duties.
  • Follows-up on citizen requests for service, complaints, and requests for information.
  • Assists in the development of notices, flyers, brochures, newsletters, media releases, news articles, and other informational materials about programs and services as requested.
  • Responsible for accurate and timely reporting and format of all medical reports and documents required by the State of Indiana.
  • Responsible for audit and review of all financial requirements in conjunction with the Town of St. John Clerk/Treasurer and the Indiana State Board of Accounts upon request.
  • Works closely and in a positive manner with Franciscan Health Crown Point at all times.

Operates a vehicle when necessary to travel for town business matters.
Attend seminars and workshops related to ambulance billing coding and related responsibilities.


  • Education and Experience:
    1. Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, and
    2. Minimum of one (1) year of ambulance/medical billing or NAAC Certified Ambulance Coder certification with experience with same.
    3. Five (5) years of increasingly responsible related experience, or any equivalent combination of related education and experience. Experience using lmageTrend Software is desirable.
  • Necessary Knowledge, Skills and Abilities:
    1. Working knowledge of computers and electronic data processing; working knowledge of modern office practices and procedures.
    2. Skill in operation of listed tools and equipment
    3. Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations.
    4. Working knowledge of the principles and practices of modern records management techniques as related to ambulance billing;
    5. Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials and the public; Ability to communicate effectively verbally and in writing.

Must be twenty-one (21) years or older; Must possess, or be able to obtain by time of hire, a valid driver’s license without record of suspension or revocation in any State;
No felony convictions or disqualifying criminal histories; U.S. citizen; Must be able to read and write the English language; Must be of good moral character and of temperate and industrious habits.

Personal computer, including word-processing, spreadsheet and data base software; telephone, copy machine; facsimile machine, calculator.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, at times must meet the public at problem area.

While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk.

The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to form the essential functions.
The noise level in the work environment is usually quiet.

Formal application, rating of education and experience; oral interviews and references check; job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. As workload changes, assistance will be required to assume more responsibilities.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Click here to download and fill out the Employment Application Form.
Submit the completed Employment Application from above along with a resume to or mail to:
St. John Town Manager’s Office
10955 West 93rd Avenue
St. John, Indiana 46373

The Town of St. John is an equal opportunity employer.